The National Adult Literacy Agency (NALA) have developed a plain English guide to COVID19 words for anyone who has literacy difficulties and needs help understanding health terms.
The full list is available here
NALA are also providing a free distance learning service to help people who struggle with reading and writing in this difficult time.
Free online courses and phone tuition are available by:
  • Freephone 1800 20 20 65
  • Texting LEARN to 50050
  • visiting the NALA website.